How to start a Zoho Assist remote session using Google Chrome

This article provides detailed steps on how to start a Zoho Assist remote session when asked to by a VCIT technician. Unless you have been instructed by a VCIT technician to follow these steps, please refrain from doing so.

Instructions for Google Chrome

• Click on this link, https://join.zoho.com, to visit the "Join Remote Support Session" website
• Type in the session ID provided to you by the VCIT technician and click "JOIN SESSION"

• The following message will appear - click the Download button

• Look for the downloaded app in the bottom left corner of your Chrome web browser and click on that icon

• The Zoho Assist app will now launch

• When the "You are about to join a Remote Support session..." pop-up appears click "Join"

• The VCIT technician should confirm that he/she can now see your desktop